SMILE PAYER MEMBER PORTAL

- Access clinical records across different providers, including lab results and medication history

- Access longitudinal medical claims, including a detailed explanation of benefits

- Access plan allowances and balances

- Search for and compare providers based on name, specialty, and health plan and save preferences in ‘My Directory’

- Communicate with and receive newsletters from admins

- Manage all SMART¹ on FHIR access to their FHIR data

- Customizable branding and content

- Admin Portal that allows easy engagement with member queries and troubleshooting member issues

- Single Sign-on member portal for easy access

- Ability to send newsletters and notifications to specific member groups - such as members with a higher risk of chronic diseases

- Assign personal representative (power of attorney, caregiver access etc.) to oversee and bridge gaps in care

- Alleviate administrative burden by decreasing cost and time on customer service calls

- Enhanced service offering and loyalty plans resulting from automation and alerts during events and changes

- Build nurturing relationships with members through responsive and personal interactions and messages